FEQUENTLY ASKED QUESTIONS
- Do you need access to my water?
No, we bring EVERYTHING with us, including water, electricity, professional products and stellar customer service. All we need is a safe spot to work – either in your driveway or in a parking lot.
- Where are you located?
StarWash is proud to be a part of the Springboro community. We service a wide area between Dayton and Cincinnati, including: Springboro, Centerville, Kettering, Beavercreek, Oakwood, Riverside, West Chester, Mason, and Cincinnati.
- Do I need to drop my car off to you?
No. We are 100% mobile and come directly to you – home or office! In certain circumstances, like inclement weather or customer preference, we can pick up a vehicle and detail it at our facility.
- Can you detail more than one car at a time?
Yes! We can take care of more than one car as long as it is scheduled ahead of time. We also offer a fantastic Group Discount Rate program where you can organize group detailing at your office or in your neighborhood and earn a FREE detail. Click here to learn more (make a link to the GDR page)
- How far will you drive for a job?
We’re happy to service communities all over the Dayton/Cincinnati region. For communities out side a 20-mile radius of Springboro, we do assess a $25 trip charge.
- It’s raining, can my car still be detailed?
Yes! If you live/work within our pick-up area, we’re happy to pick up your vehicle, detail it in our Springboro garage, and return it to you. Typically, this can add an additional 20-40 minutes to the service time due to travel to/from your location.
- Is steam cleaning necessary if I have leather seats and/or rubber floor mats?
We recommend steam cleaning even if you have leather seats and/or rubber floor mats. For leather, the steam cleaning process removes oil and dirt from the leather seats opening the air holes that allow for air flow. Even if you have rubber floor mats, we still recommend steam cleaning. The process removes dirt, salt, and allergens from the carpet. The process also leaves behind a fresh, clean scent!
- What’s the difference between a Full Detail and an Inside/Out detail?
A Full Detail includes all the services of an Inside/Out Detail, plus clay bar & wax application to the exterior and steam cleaning treatment to the interior. (FD and IOD will link to the ‘services’ page)
Ready to schedule your mobile detailing?
Ask us about gift certificates or how you can earn a free detail!